Information about Palacio de Cristal, and Our Website
1. Collection of Information. We may collect information that identifies you as an individual (“Personal Information”) on our Site.
Surveys, Giveaways and Contests
We may provide you the opportunity to voluntarily participate in surveys, giveaways or contests on our site. If you choose to participate, we may request certain Personal Information from you, including your name, gender, age, email address, membership status or other information. We will use the information to notify winners as applicable.
We provide you the opportunity to voluntarily contact us with inquiries. If you choose to do so, you will be required or requested to provide certain Personal Information, including your name, phone number, and email. We will use this information to respond to your inquiry.
Log Files, Cookies, and Clear Gifs
We use log files, cookies and clear gifs on our site and in our HTML-based emails to track the interests of our users. Log files include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring and exit pages, operating system, date/time stamps, and clickstream data. Cookies are small text files that are stored on a user’s computer for record-keeping purposes, including session ID cookies (which expire when you close your browser) and persistent cookies (which remain on your hard drive for an extended period of time). Clear gifs are tiny graphics with a unique identifier which are embedded invisibly on web pages. If you remove persistent cookies, you may still use our site.
We do not knowingly collect Personal Information from or solicit persons under 13 years of age.
2. Use of Information. In addition to the uses of information noted above, we will use your Personal Information for member or customer service purposes, including to respond to your inquiries, to provide the services or products you request, and to manage your relationship with us, including but not limited to communications about changes in monthly dues, fees or center access privileges or collection of past due amounts related to your membership.
We may also use your Personal Information to contact you for marketing or informational purposes about Palacio de Cristal, including communications to promote products or services offered by Palacio de Cristal, or our strategic partners or to provide information about activities, opportunities, programs, or other items which may be of interest to you. We will not sell or otherwise provide your Personal Information collected to any strategic partner for the purposes of advertising or marketing.
Third-Party Service Providers/Agents
We use other companies to perform certain functions on our behalf and to provide you certain web-based applications, services and resources, including processing payments or fulfilling orders for products or services; servicing and maintaining our site; managing your relationship with us, including sending communications; and assisting you in managing your health and fitness experience. We may also use other companies to conduct research, surveys, giveaways or contests. In no event will we share your Personal Information obtained through the Site with other companies, unless specifically agreed to by you. In no event will we sell or otherwise provide your Personal Information to third parties for marketing purposes.
3. Your Information Choices. Accessing and Changing Your Personal Information. You may submit a written request in accordance with the Contact Us section below to ask us whether we hold any of your Personal Information, what that information is, how it is being used, and to whom, if anyone, it has been disclosed by us. We will make reasonable efforts to assist you and respond as accurately and completely as possible. Requests may be subject to any fees and disbursements the law permits us to charge. You may submit a written request to us to ask us to correct errors or omissions in your Personal Information we have in our custody or control. We will correct the Personal Information, and where appropriate and if reasonable to do so, send correction notices to third parties, if any, to whom we have disclosed the incorrect information. Alternatively, we may decide not to correct the Personal Information, but make an appropriate annotation.
Opting Out of Marketing Communications
You may opt out of Palacio de Cristal’s, marketing communications via direct mail, email and/or telephone by submitting a written request in accordance with the Contact Us section below.
4. Security. We follow generally-accepted industry standards to protect your Personal Information.
Links to Other sites
The site may contain links to other website that we do not own or control. We are not responsible for the privacy practices or content of other sites. When you leave our site, we encourage you to review the privacy practices of such site.
5. Contact Us